frequently asked questions

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WHAT FORMS OF PAYMENT DO YOU ACCEPT?

• We accept Cash, All Major Credit Card, *CashApp, Zelle & Venmo (username will be provided upon request)
• NO CHECKS

WHAT ARE YOUR HOURS?

• We are open 6 days a week by appointment only. After-hour appointments are available. 
• We are closed on Sunday 

DO YOU TAKE WALK-INS?

• We are currently not accepting walk-ins. **APPOINTMENTS ONLY**

WHAT IF MY ID IS EXPIRED?

• We are unable to provide service if you do not have current identification. 
• Please refer to the list of accepted forms of ID listed on the homepage before your arrival

WHAT IS THE BEST WAY TO CONTACT YOU?

• Though appointments are preferred, text NOTARY HELP to (919) 446-1759 for a faster response. Someone will reach out within 15  minutes of receipt.

DO YOU REFUSE SERVICE? 

Article I-A-4 of The Notary Public Code of Professional Responsibility states that a Notary should not refuse to perform a lawful and proper notarial act “because of any disagreement with the statements or purpose of a document.” However, Clear Point Notary reserves the right to refuse service if: 

• The signer/client cannot produce a proper valid ID
• The document contains blank spaces or missing pages 
• The document does not contain a notarial certificate, and the signer cannot or will not instruct CPN on which type of notarial certificate is required (WE DO NOT GIVE LEGAL ADVICE)
• If the transaction appears to be false, illegal, or deceptive
• The signer/client is unable or unwilling to pay the required fee
• The signer/client is unwilling to swear or affirm the contents of the document for notarizations that require an oath or affirmation
• The  signer/client appears to be confused, disoriented, or lacks the mental capacity to sign documents